Keepgo GoFi SIM works with all unlocked GSM phones, tablets, or hotspots, including: iPhone, IPad, Samsung Galaxy, Nexus, LG, etc.

If you are not sure if your mobile device is unlocked, try using it with a SIM from a different carrier. Alternatively, you may call your carrier or review your contract to find out if your device is locked.

You have to activate the line(s) before usage. No usage is possible without activation. Please, browse to keepgo.com/activate.

This is a monthly plan with $8 (€7.50) per GB*, $8/GB for data used after that + unlimited data after $64 (€52.62) paid in a month. When the balance falls below 100 MB, 1GB of data is automatically added to your line for the same price.

*Ordering the GoFi line, you also get a coupon code for free 20 GB/10 days. You can use this coupon anytime during 1 year.

You will receive the 20 GB coupon code inside the activation email after activating your Keepgo line at keepgo.com/activate. Bonus data is valid for 10 days.

The coupon code is valid for 1 year, you can use it whenever you wish.

To apply the coupon code, go to https://myaccount.keepgo.com/

• 1. Choose your GoFi line.
• 2. Click More Details.
  
• 3. Click the “Redeem Free Data” button. Enter the coupon code and click “Apply”.
  

Yes, we recommend testing your line before going abroad by browsing to www.keepgo.com/test. Make sure you browse from the device with the Keepgo SIM card inside or you are connected by WiFi to the Keepgo hotspot. If you are using the Keepgo SIM card in your own device do the following:

• Make sure data roaming is enabled in the device networking settings
• If APN was not set automatically, set it to internet.keepgo.com in the device networking settings. Go to https://www.keepgo.com/setup for detailed instructions.

To activate your GoFi Prepaid Data SIM card, go to keepgo.com/activate and find the "Activate a new line" menu item. Enter your line ID (last 8 numbers printed on the GoFi Prepaid Data SIM card) and click "Activate". The line is added to your GoFi Prepaid Plan.

Data is automatically refilled whenever your data balance falls below 100 MB. There’s no need to top-up on your own every time you run out of data.

You can use as much data as you want. 1GB of data is added to your balance at the start of the month. Every time your balance falls below 100MB we add 1GB of data to your line automatically.

If you use more than 1 GB per 1 month, you will be automatically charged $8 (€7.50) and 1 GB will be added to your GoFi Prepaid Data line when your data balance falls below 100 MB. This is done to ensure that your service is uninterrupted. Once you've used 8GB of data in a month, your data charge is capped at $64 for the rest of the month, but you continue to get full-speed data service. Slow down mode is activated after 30 GB usage in a month.

The billing period is one calendar month starting on the 1st of the month and going until the last day of the same month. On the 1st day of every month, you are charged $8(€7.50) and 1GB is added to your line. The payment method is charged according to the currency specified in your Personal Account.

Bill Protection protects you from excessive charges by setting a limit on how much is charged to your account per month. We will not charge you more in a month than your Bill Protection amount. When you reach 100% of the Bill Protection amount, the Unlimited data mode is enabled and you can continue using high-speed mobile data. We will not charge your payment method anymore this month.

You can disable Bill Protection at your own risk and then the Unlimited data mode won’t be activated for your line. If you disable Bill Protection we recommend you keep a close eye on your data usage which you can do in your Personal Account at myaccount.keepgo.com.

Bill Protection is activated automatically for your lines. The amounts depend on the number of GoFi Prepaid Data lines in your account.

The Bill protection cost for 1 GoFi line is set at $64 (€52.62) for (8 GB). If you have more than 1 line then the Bill Protection is calculated according to this formula: $64 (€52.62) multiplied by the number of your lines. Check the example in the table below.

Yes. You can make a switch at your Personal Account. Go to Lines > More Details option at your Line’s managing panel > Switch Plan. Please keep in mind that when you switch a line to the Lifetime Prepaid Plan your GoFi Prepaid Plan data does not transfer over. Your Line will be automatically refilled with 1GB of data according to the prices specified.

Yes, but keep in mind that if you switch your line from Lifetime to GoFi Prepaid Plan, your Lifetime data won’t transfer over. You will be billed a monthly payment for GoFi Prepaid Plan and 1GB of monthly data will be added to your GoFi Prepaid Data line.